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APPENDIX
Trust in Emergence:
Grounded Theory and My Research Process
Caminante, no hay camino, se hace camino al andar.
Traveler, there is no path, the path must be forged as you walk.
This line from the Spanish poet Antonio Machado captures the spirit of my research process and the theories that emerged from that process. Initially I set out, on what I thought was a well-traveled path, to find empirical evidence of what I knew to be true. I soon realized that conducting research centering on what matters to research participants—grounded theory research—means there is no path and, certainly, there is no way of knowing what you will find.
The most difficult challenges of becoming a grounded theory researcher are:
Acknowledging that it is virtually impossible to understand grounded theory methodology prior to using it, Developing the courage to let the research participants define the research problem, and
Letting go of your own interests and preconceived ideas to “trust in emergence.”
Ironically (or maybe not), these are also the challenges of Daring Greatly and living a courageous life.
Below is an overview of the design, methodology, sampling, and coding processes that I use in my research. Before we jump in, I want to acknowledge Barney Glaser and Anselm Strauss for their pioneering work in qualitative research and for developing grounded theory methodology. And, to Dr. Glaser, who was willing to commute from California to serve as the methodologist on my dissertation committee at the University of Houston: You literally changed the way I see the world.
THE RESEARCH JOURNEY
As a doctoral student, the power of statistics and the clean lines of quantitative research appealed to me, but I fell in love with the richness and depth of qualitative research. Storytelling is my DNA, and I couldn’t resist the idea of research as story-catching. Stories are data with a soul and no methodology honors that more than grounded theory. The mandate of grounded theory is to develop theories based on people’s lived experiences rather than proving or disproving existing theories.
Behavioral researcher Fred Kerlinger defines theory as “a set of interrelated constructs or concepts, definitions, and propositions that present a systematic view of phenomena specifying relations among variables, with the purpose of explaining and predicting the phenomena.” In grounded theory we don’t start with a problem or a hypothesis or a literature review, we start with a topic. We let the participants define the problem or their main concern about the topic, we develop a theory, and then we see how and where it fits in the literature.
I didn’t sign on to study shame—one of the most (if not the most) complex and multifaceted emotions that we experience. A topic that not only took me six years to understand, but an emotion that is so powerful that the mere mention of the word shame triggers discomfort and avoidance in people. I innocently started with an interest in learning more about the anatomy of connection.
After fifteen years of social work education, I was sure of one thing: Connection is why we’re here; it is what gives purpose and meaning to our lives. The power that connection holds in our lives was confirmed when the main concern about connection emerged as the fear of disconnection; the fear that something we’ve done or failed to do, something about who we are or where we come from, has made us unlovable and unworthy of connection. I learned that we resolve this concern by understanding our vulnerabilities and cultivating empathy, courage, and compassion—what I call shame resilience.
After developing a theory on shame resilience, and getting clear about the effect of scarcity on our lives, I wanted to dig deeper—I wanted to know more. The problem is that there’s only so much you can understand about shame and scarcity by asking about shame and scarcity. I needed another approach to get under the experiences. That’s when I had the idea to borrow a few principles from chemistry.
In chemistry, especially thermodynamics, if you have an element or property that is too volatile to measure, you often have to rely on indirect measurement. You measure the property by combining and reducing related, less volatile compounds until those relationships and manipulations reveal a measurement of your original property. My idea was to learn more about shame and scarcity by exploring what exists in their absence.
I know how people experience and move through shame, but what are people feeling, doing, and thinking when shame doesn’t constantly have a knife to their throats, threatening them with being unworthy of connection? How are some people living right alongside us in this culture of scarcity and still holding on to the belief that they are enough? I knew these people existed because I had interviewed them and used some of the incidents from their data to inform my work on empathy and shame resilience.
Before I dove back into the data, I named this study “Wholehearted Living.” I was looking for women and men living and loving with their whole hearts despite the risks and uncertainty. I wanted to know what they had in common. What were their main concerns, and what were the patterns and themes that defined their Wholeheartedness? I reported the findings from that study in The Gifts of Imperfection and an academic journal article that will be published in late 2012 or early 2013.
Vulnerability has consistently emerged as a core category in my work. It was a critical component in both my study on shame and my study on Wholeheartedness, and there’s even a chapter on it in my dissertation on connection. I understood the relationships between vulnerability and the other emotions that I’ve studied, but after years of dropping deeper and deeper into this work, I wanted to know more about vulnerability and how it worked. The grounded theory that emerged from this investigation is the subject of this book and another academic article in press.
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